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Change Drum Soon MFC 9700 9800 Why does my Brother MFC still display CHANGE DRUM SOON

For HL Models: 

1 - Open the front cover
2 - Locate the control panel [ BUTTON ] under the led lights


3 - Press the control panel button until all the lights are lit the release the button. The drum counter is now reset.
4 - Close the door. You are ready to print. 


For MFC Models 

1 - Open the front cover and press the [ CLEAR ] button.
2 - The screen will ask if a 
"New Drum Was Installed"
" 1 for Yes 2 for No"

3 - Press the [ 1 ] key to select yes. 
4 - The scree should respond with "selection accepted" 
5 - The drum counter is now reset. Close the door. You are ready to print 

Change Drum Soon MFC 9700 9800 Why does my Brother MFC still display CHANGE DRUM SOON